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Chatbots

Someone Always Answers

Your customers ask their question when it suits them: in the evening, at the weekend, between two appointments. A Neuritas chatbot answers right then — in your words, about your business.

Most of the questions that reach a business are the same questions. What does it cost, how long does it take, when can I come in. They cost your team time every day — and anyone who does not get an answer simply keeps looking elsewhere.

A chatbot takes that work off your hands. Not a menu of fixed buttons, but a conversation: the visitor types the question the way they would ask it on the phone, and gets an answer that is actually right.

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What it is

A colleague who has read everything

We feed the chatbot what you already have: your services, rates, way of working, frequently asked questions and opening hours. From then on it answers questions about them the way you would — briefly, correctly and in the tone that fits your business.

If it does not know something, it does not invent an answer. It says so honestly and hands the conversation over to you, including what has been discussed. Nobody has to start again from scratch.

Chatgesprek van Neuritas AI op een laptop, met de leadlijst ernaast

What it delivers

Three things that change straight away

  1. 01

    No enquiry gets lost any more

    A large share of questions arrives when nobody is at their desk. That visitor will not wait until tomorrow, they look further. The chatbot keeps the conversation going and books the appointment while you sleep.

  2. 02

    Your team keeps time for the real work

    Recurring questions handle themselves. What is left are the conversations where your expertise makes the difference — and those finally get the attention they deserve.

  3. 03

    You hear what customers really ask

    Every conversation shows where people get stuck and what information they are missing. That often says more about your website and your offer than any satisfaction survey.

A chatbot is not another voice on your website. It is your own voice, one that never goes offline.

Live Demo

See how a chatbot helps your customer

Scroll and follow a real conversation. This is exactly what your visitors would see — 24 hours a day, without anyone on your team standing by.

  1. The question arrives

    A visitor asks in plain language. No menu tree, no form to fill in.

  2. The bot grasps the intent

    It works out what the visitor really wants to know and looks the answer up in your own business information.

  3. Action follows, not a hand-off

    The bot checks the calendar and offers concrete slots straight away.

  4. The appointment is booked

    The booking lands directly in your calendar, with confirmation for both parties.

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In practice

What the chatbot handles for you

Not a list of everything that is technically possible. This is what our clients use it for every day.

  • Answering questions

    About prices, lead times, warranty, opening hours or how your service actually works. The same answer at ten in the morning as at half past eleven at night.

  • Booking appointments

    The chatbot checks your calendar, offers slots that are genuinely free and puts the appointment in — with a confirmation for both sides.

  • Preparing enquiries

    A quote always needs the same details. The chatbot collects them up front, so you receive a complete request instead of three emails back and forth.

  • Handing over to a person

    With a complaint, a borderline case or someone who explicitly wants to speak to a colleague, the chatbot stops and passes it on — with the conversation attached.

  • Speaking several languages

    Dutch, French, English or German: it replies in the language the question was asked in. You do not have to maintain anything twice.

  • Growing with your business

    New service, different rates, different opening hours? You adjust it without anything having to be rebuilt.

How we work

From first conversation to working chatbot

  1. 01

    We listen first

    We go through the questions that reach you, the answers you already have and where things go wrong today. That determines what the chatbot needs to do — and what it should stay away from.

  2. 02

    We build and test

    You get a working version you can talk to yourself. Anything that does not sound like you would say it gets adjusted before a single customer sees it.

  3. 03

    We follow up and adjust

    After delivery we keep following the conversations and see where the chatbot gets stuck. Missing answers are filled in and the tone is adjusted. So it does not stay the way it was on day one.

Every chatbot is built to measure

What a chatbot costs depends on what it has to do: how many questions it handles, which connections it needs to your calendar or systems, how many languages it works in. That is why we do not quote a standard price. After a half-hour conversation you will know what it would mean in your situation — and whether it is worth it.

Robothand raakt een oplichtend netwerk van verbonden punten aan

Curious what is possible?

Book a free 30-minute consultation. We look at your situation together, so afterwards you know what is possible and roughly what it costs. No obligation, and you get a reply within 24 hours.

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